Privacy Policy
quenylarivon Financial Forecasting & Budgeting Platform
Last updated: March 15, 2025
Information We Collect
At quenylarivon, we collect various types of information to provide you with our financial forecasting and budgeting services. The information we gather helps us understand your financial planning needs and deliver personalized insights.
- Personal identification information including name, email address, phone number, and postal address
- Financial data such as income details, expense categories, budget preferences, and financial goals
- Account information including login credentials, user preferences, and service settings
- Usage data covering how you interact with our platform, features accessed, and time spent on various sections
- Device information including IP address, browser type, operating system, and device identifiers
- Communication records when you contact our support team or participate in surveys
We only collect information that is necessary for providing our financial services and improving your user experience. You have control over what personal information you share with us.
How We Use Your Information
Your information enables us to deliver comprehensive financial forecasting services tailored to your specific needs. We process your data to generate accurate budget predictions, spending analysis, and personalized financial recommendations.
Purpose | Data Used | Legal Basis |
---|---|---|
Service delivery and account management | Personal and financial data | Contract performance |
Financial analysis and forecasting | Financial records and goals | Legitimate interests |
Customer support and communications | Contact details and inquiry history | Contract performance |
Platform improvement and development | Usage patterns and feedback | Legitimate interests |
We never use your financial information for purposes unrelated to our budgeting and forecasting services. Your data remains focused on helping you achieve better financial planning outcomes.
Data Sharing and Third Parties
quenylarivon maintains strict controls over data sharing. We do not sell your personal information to third parties. However, we may share certain information in specific circumstances to deliver our services effectively.
- Service providers who help us operate our platform, including cloud hosting, data analysis, and customer support tools
- Financial institutions when you explicitly authorize connections for account integration and transaction analysis
- Legal authorities when required by Australian law or to protect our legitimate interests
- Business partners only with your explicit consent for specific services you request
- Professional advisors including accountants and lawyers who assist with our business operations
All third parties we work with are required to maintain the same level of data protection that we provide. They can only use your information for the specific purposes we authorize and must delete it when no longer needed.
International Data Transfers
Your data is primarily processed within Australia. When we transfer information internationally, we ensure adequate protection through approved mechanisms under Australian Privacy Principles.
Your Privacy Rights
Under Australian Privacy Act 1988 and Privacy Amendment Act 2022, you have significant rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
- Right to access your personal information and understand how we use it
- Right to correct inaccurate or outdated information in your account
- Right to request deletion of your personal data, subject to legal retention requirements
- Right to restrict processing of your information in certain circumstances
- Right to data portability for information you've provided to us
- Right to withdraw consent for processing based on consent
- Right to lodge complaints with the Office of the Australian Information Commissioner
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may ask you to verify your identity to protect your information.
Data Security and Protection
We implement comprehensive security measures to protect your financial information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical, administrative, and physical safeguards.
All financial data is encrypted both in transit and at rest using industry-standard AES-256 encryption. We regularly update our security protocols to address emerging threats.
- Multi-factor authentication for account access and sensitive operations
- Regular security audits and penetration testing by independent security firms
- Employee training on data protection and confidentiality requirements
- Access controls ensuring only authorized personnel can access personal information
- Secure data centers with physical access controls and environmental monitoring
- Regular backup procedures and disaster recovery planning
- Network monitoring and intrusion detection systems
Despite our best efforts, no system is completely secure. If we become aware of any security breach affecting your information, we'll notify you promptly and take immediate steps to address the issue.
Data Retention and Deletion
We retain your information only for as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Information Type | Retention Period | Reason |
---|---|---|
Account information | Duration of account plus 7 years | Australian financial record requirements |
Financial transaction data | 7 years from last transaction | Tax and audit compliance |
Communication records | 3 years from last contact | Customer service and dispute resolution |
Usage and analytics data | 2 years from collection | Service improvement and security |
When retention periods expire, we securely delete your information using methods that make recovery impossible. You can request early deletion of certain information, though we may need to retain some data for legal compliance.
Cookies and Tracking Technologies
quenylarivon uses cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized financial insights.
- Essential cookies that enable core platform functionality and security features
- Preference cookies that remember your settings and customize your experience
- Analytics cookies that help us understand how users interact with our platform
- Performance cookies that monitor platform speed and reliability
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality and affect the quality of financial analysis we can provide.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.
Material Changes
For material changes that significantly affect your rights or how we use your information, we'll provide at least 30 days advance notice and may require your consent to continue using our services.
Contact Information for Privacy Matters
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:
Email: info@quenylarivon.sbs
Phone: +61 417 482 473
Mail: Privacy Officer
quenylarivon Financial Services
36 Shields St
Cairns City QLD 4870
Australia
We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call our support line during business hours.